DVDVideoSoft respects your right to privacy in the online world when you use our website and communicate electronically with us. We take all necessary measures to ensure any personal information you give us is kept secure and safe. It is fundamentally important that you are informed that DVDVideoSoft is the Data Controller of your personal information.

 

Data Collection

 

If you use our services, regardless of whether you are a free or paying user, we will collect personal information that is required to provide our services to you and/or that will help us to improve our services for you. By visiting DVDVideoSoft, your IP address and other usage metrics will be logged along with the dates and times of access. Other personal data that we obtain from you includes: account information; payment information; errors and improvements; feedback and support.

 

Data Protection

 

DVDVideoSoft takes all necessary measures to keep your personal information private and secure. Only authorized DVDVideoSoft staff or third-party company staff (i.e. service providers) have access to your personal information. All DVDVideoSoft staff who have access to your personal information are required to adhere to DVDVideoSoft’s Privacy Policy and all third-party employees who have access to your personal information have signed non-disclosure agreements. All communication and file transfers to and from our server are encrypted with SSL. Passwords are never stored in plain text for either paying or non-paying DVDVideoSoft accounts. They are encrypted on third-party services, and no one has access to them.

 

Data Use

 

We use your personal data to provide you with high-quality services. Your privacy is our priority. We would not use your data for unlawful purposes.


We log your IP address and other usage metrics for administrative and analytical purposes, all with the goal of improving our products. We use the email address you provide us to communicate with you. If you provide us with personal data when purchasing software, we will use that data to issue a software license to you, provide you with customer support, or issue you a refund.


If you would like to access, modify, or delete your personal data, just contact us. We allow you to access, modify, or delete the personal data we collect. If you would like to do so, please contact us. We will get back to you as soon as possible. In most software, tools, files that are uploaded and processed are not stored on our servers for longer than an hour, and are then deleted permanently.